If you have received PCS orders or decided to move, please review the following steps.
1 Advice Robinson Housing a minimum of 30 days prior to moving out. It’s okay if you are not sure of exactly what day you will be moving out.
┗ Office phone number: 098-983-7177
Email address: maintenance@robinsonhousing.com
2 Schedule move out inspection (damage check) – at least 7 days prior to your flight date. The day of move out inspection will be the last day of your rent. The house/apartment must be completely empty, so please schedule the DMO/TMO date before your move out date.
3 Cancel your Internet and GI Bill Pay services (if you are using their service) at least a week prior to your move out date.
┗ GI Bill Pay Service phone number 098-936-9640
4 Pick up clearance packet from the Kadena Housing Office, and bring to Robinson Housing to receive a “Han stamp” on the “Notification of Intent Vacate Private Rental” page.
Please call Robinson Housing office before you come.
5 Move Out Inspection takes about 30 minutes to 1 hour or longer depending on the size of the property. If you have items or trash in the house, we would have to reschedule the inspection.
Prior to the inspection,
┗ Please remove all the nails/pins on the wall/ceiling.
┗ If you have yard or grass growing around the house, please cut the grass.
┗ Replace dead lightbulbs and batteries. Don’t forget to check the lights in the porch and balcony.
*It will take 3 – 7 days for us to receive all unpaid/final bills and damage repair estimate. We will deduct all final bills from the security deposit and return the remaining balance.
*It may take longer depending on the damages.
6 Stop by Robinson Housing office to receive your security deposit (it will be in YEN). Make sure to bring the clearance packet and receive our “Han-stamp” on the last page, “Lessor’s Statement for Off-Base Rental Clearance”. Please take it to the Kadena Housing Office after.
Cleaning company will clean your house/apartment after you move out. We ask that you sweep the floor, so the inspector can check for floor damages.
*Cleaning fee is listed on our lease.
*There will be additional cleaning fees if the property is excessively dirty (i.e. pet waste, heavy grease in the kitchen, heavy mold in the bathroom, grass is overgrown)
